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Support Hub

Dedicated support pipelines, SLA guarantees, and response desks for getCodeLess clients and Atlassian Marketplace users.

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Client Support

Dedicated client backlog and support pipeline. Directly submit and track priority tasks, technical inquiries, and bug reports.

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Enter the client access code provided by your getCodeLess lead to submit sprint tasks, investigations, or bug reports.

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Mind Map Studio

Mind Map Studio Support

Enterprise-grade support, operational SLAs, and technical documentation for Mind Map Studio on Jira Cloud & Confluence.

99.9%
Cloud SLA Uptime
< 4h
L1 Critical SLA
Forge
Cloud Native
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SLA & Support Policy

Review guaranteed response times (L1-L4) & incident service commitments.

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Documentation & Guides

Step-by-step installation, keyboard shortcuts & Confluence macros.

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Security & Architecture

Forge runtime isolation, TLS 1.3 encryption & GDPR compliance.

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Developer Discord Community

Live chat & technical support with our engineering team.

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scheduleMon – Fri, 09:00 – 17:00 CET (Business Days)support@getcodeless.tech